It’s good, if bittersweet news for Google Stadia owners, as the tech giant has confirmed hardware and software refunds have begun rolling out.
The promise to refund all Google Stadia owners is now underway, though Google has insisted in its FAQ (opens in new tab) that it expects to complete the “majority” of refunds by Stadia’s shutoff date of January 18, 2023. This implies that there’s a chance the entire refund process could take longer than expected.
“We ask for your patience as we work through each transaction,” the FAQ reads, going on to stress that Google Stadia owners should refrain from contacting customer support about their refund, as this will not expedite the process.
Google plans to refund all hardware and software purchases including the Stadia Controller, games, and downloadable content. Both kinds of refunds seem like they’re being processed simultaneously on a per-customer basis, so credit to Google for trying to get refunds out there as efficiently as possible.