PlayStation Network (PSN)is struggling right now. As of 12.45am PT / 3.45am ET / 8.45 BST it looks like we have problems across the network – apart from PlayStation Direct.
It also looks like the outage has been ongoing for many hours, and, crucially, there’s been no word from Sony on what caused it, or when this will be fixed.
Is PSN down?
Yes, PSN appears down and has been for many hours according to users across the globe. According to the official PlayStation Network service status page “some services are experiencing issues”. The page shows that Account management, gaming and social, PlayStation video, and the PlayStation Store are down.
As you can see from the snapshot below, it’s only PlayStation Direct (the official storefront) that is currently surviving and being usable – perfect if you are still contemplating a PS5 Pro pre-order or checking on the PS5 30th Anniversary DualSense pre-order, or wider PlayStation 30th Anniversary Collection pre-order situations.
There has been no word from Sony on what caused it or the timeframe for a fix – but we will update this page as and when that comes.
What happened the last time PSN was down?
The last major outage occurred at 11:15 EDT / 16:15 BST on July 1, 2024 and affected PlayStation 5, PlayStation 4, PlayStation 3, PS Vita, and web services across the board.
The issues then also seemed to be global hitting locations around the world with status reports saying that it was affecting the US and UK, while users on social media in Japan, Spain, Germany, and France were all also posting about issues.
PlayStation’s official service status page said that account management, gaming and social, PlayStation Video, and the PlayStation Store had all been affected and that ‘some services are experiencing issues.’
As you can see from a snapshot below of the official PlayStation Network Service Status page, it did not look good, with issues affecting all facets of the ecosystem.
As to what caused the outage, we’re not sure, but can report that it was fixed after just couple of hours.
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