Three years after launching the device with a premium price tag of $1,499, Microsoft has released what appears to be the last ever security update for the device: as with the original Duo last year, Microsoft is ending all support and software updates three years from the device’s launch. For the Duo 2, all support will end on 21 October 2024.
Microsoft originally launched the device with a promised three years of software upgrades, but during that period it only offered one Android OS update.
The Duo 2 was part of the more experimental Surface product range, but in 2023 Microsoft embarked on a program of cutbacks that saw many of those products cancelled – so for example, the second generation of Surface headphones never arrived. Microsoft decided to focus only on the most popular, high profile hardware such as the Surface Go and Surface Pro.
Why the Duo’s demise could make Microsoft buyers think twice