I asked Amko Leenart, director of design for Ford Europe, about why Ford used VW’s woeful controls in both the Explorer and the Capri, and he told me Ford worked with a partner to better the response on the sliders (but wouldn’t tell me how), then admitted that “we tried to improve it a bit—and I think we did—but at the same time, it is what it is. VW is our supplier on certain parts, and at the time we had to make that choice.”
It’s such a shame, because these decisions, made on balance sheets and in meeting rooms, can kill perfectly fine cars. And in the case of the Explorer this is compounded because its a good EV, is quiet on the road, and has a good range and a distinctive, winning exterior.